Lagafors have been supplying the Australian market through independent distributors for some time.
Late 2012 Lagafors started supply SKG directly, as it had become apparent significant sales volumes were the result of aggressive marketing through SKG’s existing customer base, as well as new business opportunities.
Below is a statement from SKG´s CEO, Daniel Crozier:
“SKG is a leading provider of Hygiene Services to the food industry in Australia. We are is about working with our customers, not only to provide the highest level of service, but also offering innovative packages that complement our cleaning services which are competitive in the Market Place.
Since around year 2000, we have used other foaming equipment manufactures at different sites, however we found that the equipment was not robust and reliable enough for the environment that we worked in and was not delivering the results that our customers were expecting.
Through a third Party we were introduced to Lagafors in 2010 and installed their equipment on one site as a trial, the trial was so successful that we started to roll this out to all our sites. We could not be happier with the results, whilst the equipment is a little more expensive than others on the market, the repairs and maintenance cost are dramatically reduced. I would recommend this equipment to any business looking for superior hygiene outcomes”.
Regarding support and relationship, Dan continues:
We are a world away here in Australia, with our head office based in Melbourne the geography of distance could not be stark between SKG and Lagafors. The service, response times, attention to
detail and willingness to help with a tiny component or a massive install close the gap. Lagafors is a valued business partner not just because of the quality and innovation they are known for, but even
more so the service and willingness to go the extra distance … in our case they literally go to the end of the world for us.
Can’t wait to see what comes next, Dan ends!
SKG have not only purchased Lagafors equipment, but have invested significantly in training their staff in maintenance, trouble shooting, (training occurring at SKG head office in Melbourne) sales opportunities and developed training packages to allow maximum benefits to their staff, while delivering a superior cleaning outcomes to their customers.
“After a slow start, Australia has become a key market for Lagafors thanks to the efforts of businesses like SKG” said Martin Johansson, Key Accounts Manager Australia. SKG’s daily use of Lagafors equipment across multiple sites in most states of Australia is testament to how satisfied Sanikleen is with the quality of the equipment.
“You get what you pay for, as the saying goes,” concludes Martin Johansson.